Shipping Policy
Thank you for visiting and shopping at ecureusa.com. Below are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy (USA)
Shipment Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
We offer multiple shipping options including standard and expedited shipping.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Free / $X.XX* |
| Expedited Shipping | 2–3 business days | $X.XX |
*Free shipping may apply to orders above a certain amount.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
2. International Shipping Policy
We currently ship to select international destinations. Shipping fees and delivery times vary based on location.
Customs, Duties, and Taxes:
Ever Drop LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
3. Shipping Delays
Delivery delays can occasionally occur due to weather, carrier issues, or customs delays (for international orders). We are not liable for such delays but will assist you in tracking or resolving delivery problems with the courier.
4. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at support@ecureusa.com or +91 9033703472 with your order number.
We will initiate an investigation and take appropriate steps, including replacement or refund, depending on the outcome.
5. Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Contact Us
For any questions about your shipment or this Shipping Policy, contact us at:
Ever Drop LLC
30 N Gould St #46545, Sheridan, WY 82801, USA
Email: support@ecureusa.com
Phone: +91 9033703472